Noah Ancienne invites you to discover our family-owned antique business, led by Aizaz, a seasoned professional with over a decade of experience in quality and retail. Partnered by Lisa, a qualified artist and our business's creative director, we bring a unique blend of expertise and passion to the world of vintage and antique treasures.

Our business takes its name from our beloved son, Noah, and our commitment to showcasing the beauty of the past is reflected in our carefully curated selection of articles crafted from brass and marble. These exquisite pieces are sourced from various corners of the world, ensuring a diverse and captivating collection.

From stunning home decor to eye-catching statement lighting, we meticulously handpick each item, paying attention to detail and quality. Some pieces undergo meticulous restoration to ensure excellence for our valued customers. Moreover, we take pride in providing exceptional customer service and encourage you to reach out with any inquiries you may have.

Policies 

Returns and Shipping Information:

We gladly accept returns on our products, Please note that buyers are responsible for covering the return postage costs. In the event that the item is not returned in its original condition, the buyer will be held responsible for any loss in value.

You have a generous 14-day window from the delivery date to dispatch the item back to the seller.

Processing Time:

The time required to prepare an order for dispatch may vary. Typically, we strive to dispatch all items within 3-7 working days. For urgent orders, we offer a next day delivery service upon request, which incurs an additional cost of £4 for UK orders. For international orders, the additional cost may vary.

Customs and Import Taxes:

Please be aware that buyers are responsible for any applicable customs and import taxes. We cannot be held responsible for any delays caused by customs procedures.

Privacy Policy Overview:

This document outlines the information practices of noahancienne.co.uk ("the Site" or "we") regarding the collection, use, and disclosure of your Personal Information when you visit or make a purchase on the Site.

Contact Information:

For additional inquiries or information about our privacy practices, or to file a complaint, please contact us via email at noahancienne@outlook.com or by mail at 149 Ledbury Rd, Hereford, HR1 1RJ

Collection of Personal Information:

When you visit the Site, we gather device information, order details, and customer support information. The purpose, source, and disclosure details for each category are specified below:

Device Information:

Purpose: Ensure accurate site loading and conduct analytics for site optimization.

Source: Collected automatically through cookies, log files, web beacons, tags, or pixels.

Disclosure: Shared with our processor Shopify.

Personal Information collected: Web browser version, IP address, time zone, cookie details, viewed sites or products, search terms, and site interaction.

Order Information:

Purpose: Provide products or services, process payments, arrange shipping, and offer customer support.

Source: Collected directly from you.

Disclosure: Shared with our processor Shopify.

Personal Information collected: Name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

Customer Support Information:

Purpose: Provide customer support.

Source: Collected directly from you.

Disclosure: Shared for business purposes.

Personal Information collected: Details relevant to customer support.

Sharing Personal Information:

We share Personal Information with service providers such as Shopify to fulfill contracts and comply with legal requirements.

Behavioral Advertising:

We use Personal Information for targeted advertising. Examples include using Google Analytics and sharing information about your site use and purchases with advertising partners.

Opting Out of Targeted Advertising:

You can opt out of targeted advertising on platforms like Facebook, Instagram, and Google. Visit relevant links provided for more information.

Using Personal Information:

We use your Personal Information to offer and enhance our services, including product sales, payment processing, order fulfillment, and updates on new offerings.

Lawful Basis:

Processing of Personal Information is based on various lawful bases, including consent, contract performance, legal compliance, protection of vital interests, public interest tasks, and legitimate interests.

Retention:

We retain Personal Information for order records unless requested otherwise. Residents of the EEA have the right to erasure.

Automatic Decision-Making:

Limited automated decision-making is used by our processor Shopify to prevent fraud, without significant legal effects on individuals.

Your Rights (GDPR):

Residents of the EEA have rights to access, portability, correction, updating, erasure, and objection to automated decision-making. Contact us for assistance.

Data Transfer:

Personal Information may be processed in Ireland and transferred outside Europe, adhering to GDPR compliance. Refer to Shopify’s GDPR Whitepaper for details.

Cookies:

Cookies, including functional, performance, advertising, and social media types, are used to enhance browsing experience and gather website usage information. A list of cookies and their functions is provided.

Do Not Track:

The Site does not alter data practices based on "Do Not Track" signals due to inconsistent industry standards. 

Changes:

The Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.

Complaints:

To file a complaint, contact us. If unsatisfied with our response, residents of the EEA can approach the relevant data protection authority.

Last Updated:

17/02/2025